Client words in, dev-ready structure out.
Your client's words go straight into a developer-ready structure.
Pensiro is a project tracker built around one fixed, developer-ready story structure. A client's plain-language request goes straight into it, then the work runs on a Kanban board built for two kinds of teams: technical and non-technical.
A request written in plain language goes onto the board with a fixed structure every time: acceptance criteria and context, plus technical requirements on the Tech track. Your team fills it in and edits it as the work takes shape.
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Scroll to give it weight
01 / Weightless
Requests get lost in translation.
A client sends a request by email, call or chat. Someone reads it, interprets it, and retypes it into a ticket. Detail drops. The developer asks the questions the ticket left out.
Days pass before anyone writes a line of code, and a person sits in the middle whose whole job is translating.
02 / The weighing
Every request gets a fixed structure.
The client's words go in as they were written and land in a fixed structure every time, in the same place the team works it. The team fills in the acceptance criteria, and technical requirements on the Tech track, as they shape the work, instead of retyping the request into a separate ticket.
Every request keeps its original wording and lands in the same structure your team already uses, so nothing gets lost translating it into a separate ticket.
What the client wrote
hi, a few of our customers have asked where they can find their past invoices. right now they email us and we dig them out by hand. could you put them somewhere in the account area? not urgent, but it is eating an hour a day.
What the story looks like
Customers can download past invoices from the account area
- Context
- Customers email support for past invoices and support retrieves them by hand, about an hour a day.
- Acceptance criteria
-
- A signed-in customer sees an Invoices section in the account area.
- Each invoice shows date, number and amount, and downloads as a PDF.
- Invoices are scoped to the signed-in customer's own account.
- Estimate
- 5 points
03 / The sequence
Three steps, one tool, no re-typing.
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Describe the request
Someone on your team puts the client's request into Pensiro, in the client's own words. No ticket template to fill in.
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The story gets its structure
The request lands in Pensiro's fixed format: acceptance criteria and context, plus technical requirements on the Tech track, ready for your team to fill in.
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The team ships it
The story lands in Backlog and the team ships it on the board, with chat, comments and status automation built in.
04 / The track
Two tracks, one tool.
Tech runs Backlog to Deployed with points and WIP limits. Non-Tech runs To Do to Done with a calendar view, acceptance criteria and due-date alerts.
Tech
Backlog to Deployed.
Story points, WIP limits enforced by the database rather than suggested in the UI, cumulative flow and cycle time read straight from the activity log.
- Backlog
- Ready for Dev
- In Progress
- PR Review
- QA / Staging
- Deployed
Non-Tech
To Do to Done.
A month calendar by due date as the landing view, an acceptance criteria checklist tracked item by item, and a due-date alert before a date passes.
- To Do
- In Progress
- Review
- Done
05 / On the board
Your board and your team, on one screen.
For the team. The reason sits beside the status. Kanban board live for the whole team; built-in team chat with a channel and a thread per card; status automation with in-app alerts, an activity feed and Slack pings; a metrics scoreboard; dashboards; file attachments.
A fixed structure, every story. Acceptance criteria and context on every story, technical requirements and more on the Tech track, so nothing is retyped into a separate ticket. The client's own words stay attached to the work.
06 / What it weighs
Try it free for 14 days.
Pay per seat when you are ready.
Starter
$12per seat, per month
or $10 per seat, per month billed yearly at $120
For a small team getting its first workspace running.
- 1 workspace per account
- Up to 8 members per workspace
- 5 GB of attachment storage per workspace
Recommended
Team
$20per seat, per month
or $17 per seat, per month billed yearly at $204
Everything in Starter, with room to grow.
- Up to 3 workspaces per account
- Up to 25 members per workspace
- 25 GB of attachment storage per workspace
Business
$32per seat, per month
or $27 per seat, per month billed yearly at $324
For a larger team running several workspaces at once.
- Up to 25 workspaces per account
- Up to 250 members per workspace
- 100 GB of attachment storage per workspace
Every plan opens with a 14-day trial and no card is required. Viewers and people who only submit a request through intake are never charged. Full pricing and how billing works
07 / Questions
Common questions.
What is Pensiro?
Pensiro is a project tracker built around one fixed, developer-ready story structure. A client's plain-language request goes straight into it, then the work runs on a Kanban board built for two kinds of teams: technical and non-technical.
Who is Pensiro for?
Small software teams, agencies and freelancers who take client requests, and general-business teams that need a structured way to track work from request to done.
Does Pensiro replace Jira or Trello?
Pensiro is a lighter, purpose-built alternative for teams whose work starts as a client request. It is not a general enterprise suite and does not try to be one.
What does Pensiro cost?
Three per-seat plans, Starter, Team and Business, each with a 14-day trial and no card required. Viewers and people who only submit a request through intake are never charged. See pricing for the current prices and what each plan includes.
Pensiro
Client-ready in,
dev-ready out.
Signups open at launch. Early access reaches the team directly. You can also email support@pensiro.com.